Introducing
Beta

Butterfly TeleGuidance™

Remote collaboration made simple.

Butterfly TeleGuidance™ is a new collaboration tool for trained healthcare professionals. Use TeleGuidance to facilitate a connection at the bedside by calling any other Butterfly user directly from the iQ app.

Due to COVID-19, we have accelerated the complimentary beta release of Butterfly TeleGuidance™ so you have more tools to manage the rising pandemic from remote locations.

How does TeleGuidance work?

Remote control of the iQ app.*

The caller’s ultrasound image and camera are live streamed to the collaborator. The collaborator can adjust the preset, mode, gain, depth, and capture images or cines.

Two-way audio and video for simplified communication.

The caller can place video calls from the iQ app while the collaborator receives calls from a computer, and both parties can communicate as they would on any video call.

Guide to the correct view with augmented reality.

The collaborator can send graphical instructions which are overlaid directly on the iQ app so the caller can be guided to the right view.

Device compatibility.

For the qualified healthcare professional at the bedside
iPhone XR, XS, XS Max, 11, iPad Pro (3rd generation), iPad mini (5th generation), iPad Air (3rd generation)
For the remote qualified healthcare professional
Latest version of Chrome on a computer
Education

Use TeleGuidance at the bedside

Our training video will help you better understand how to use Butterfly TeleGuidance.

Getting started with TeleGuidance.

Frequently asked questions.

Why does Butterfly TeleGuidance only work on a limited number of devices?

TeleGuidance involves streaming a video feed while imaging which can be demanding for device hardware. As a result, TeleGuidance is only currently supported on more recent Apple devices.

Can I call a colleague who does not have a Butterfly iQ?

No, you can only call colleagues who have a Butterfly account.

What happens if the network reception is poor?

If reception is poor, you will notice a reduction in video quality, with a lower resolution on the two video feeds and potentially a lower frame rate. If the network connection is very poor, you may see the call drop or you may not be able to connect at all. TeleGuidance works well on WiFi or 4G networks.

What functions can the remote expert control?

The remote expert can control gain, depth, preset, mode and can capture images and videos.

Is TeleGuidance supported for Enterprise customers?

We are beginning to support TeleGuidance for Enterprise clients. Please contact your sales representative or support@butterflynetwork.com for more details.